Help

The questions people ask most, answered plainly.

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How does StressReceipt work?

It reads heart rate, resting heart rate, HRV, steps, sleep and workouts from Apple Health, and your calendar events, all read-only. For each hour it estimates strain from your heart rate in resting moments (low step counts), adds HRV when your Watch took a sample nearby, and compares it with your own baseline. Every Sunday at 6 PM it prints a receipt that puts the strain on the events it happened in. The first 7 days are spent learning your baseline.

Why does an hour say “Not enough resting samples”?

Because there was nothing honest to show. Either your Watch recorded no heart rate in that hour (on the charger, off your wrist, battery flat), or you were moving, so there was no resting moment to compare. StressReceipt leaves the hour blank instead of guessing or reusing an earlier value. Apple Watch also samples HRV only every few hours, so many lines show a heart-rate change (+bpm) rather than an HRV change (−ms). Hours inside a workout are skipped too, but only recorded workouts: for cycling or strength training, start a workout on the Watch so that time is not scored.

Why doesn't it match how I felt?

Heart rate and HRV show load on your body, not your mood. A great party, a drink, coffee, a short night, a cold or a hot room can all raise strain while you feel fine, and a calm evening after bad news can look quiet. That's why StressReceipt looks back hour by hour instead of judging the present moment, and shows the numbers behind each line so you can check them. During the first 7 days the baseline is still learning, so results move more. StressReceipt is not a medical device and does not give medical advice.

How can I get better coverage?

• Wear the Watch snugly through the working day and charge it at another time, for example while you shower.
• Keep Low Power Mode off on the Watch during the day; it pauses background heart-rate readings.
• Check that access is on: iPhone Settings → Health → Data Access & Devices → StressReceipt.
• Open Settings → Check my data coverage in the app. It lists, for the last 7 days, how many heart-rate and HRV samples your Watch recorded around each event. It is shown on this device only and never saved or exported.

When does the receipt arrive?

Every Sunday at 6 PM, with one notification. That is the only notification StressReceipt sends, and you can turn it off in Settings. If your iPhone was locked and Health data wasn't readable, open the app and the receipt is worked out then.

What is free, and what does Pro add?

Free, forever: Today timeline · Weekly receipt, names masked · Last 4 receipts · Stats totals · 1 free insight a week. Pro adds: Named culprits and their drop · Top 3 drainers and last-week compare · Full insights library · Unlimited receipt drawer · Annual receipt poster with event names · Encrypted backup file + clean export. Pro comes as Lifetime (one payment, never renews) or Yearly (auto-renewing). You can also unlock a single week's receipt once.

How do I restore a purchase?

Sign in with the same Apple Account, then open Settings → Restore purchases, or tap Restore at the top of the purchase screen. Lifetime and Yearly come back this way. A single receipt you unlocked is remembered through your iCloud account and reappears when you are signed in to the same iCloud.

How do I cancel Yearly?

iPhone Settings → your name → Subscriptions → StressReceipt Pro → Cancel Subscription, at least 24 hours before the renewal date. Pro stays open until the end of the year you paid for. Lifetime is not a subscription, so there is nothing to cancel.

Where is my data?

On this iPhone. The app never uploads Health data; it only leaves this iPhone in files you export yourself. Event titles are shown only here, and exported images are masked by default. With Pro, the Encrypted backup card in Settings lets you export an encrypted backup file, locked with a passphrase you set, and save it wherever you choose. Nothing is backed up automatically, and we never get a copy. Details are in Settings → Privacy.

Moving to a new iPhone?

On the old iPhone, open Settings → Export backup, save the file somewhere you can reach from the new phone, and remember the passphrase. On the new iPhone, open Settings → Import backup, pick the file and type the passphrase. Receipts are merged in; nothing is deleted. Without the passphrase the backup cannot be opened, and we cannot recover it. Pro itself comes back with Restore purchases.

Still stuck?

Write to Fuuqiu@gmail.com with your iPhone and Watch models and the app version (bottom of Settings).